Privacy Policy
Last Updated: February 18, 2026
1. Introduction
Fusion Patches ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit FusionPatches.com, contact us, or place an order.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website and services.
2. Information We Collect
Information You Provide Directly
- Name, email address, and phone number.
- Shipping and billing information necessary for order fulfillment.
- Artwork files, custom patch specifications, and design instructions.
- Messages submitted through email or customer support channels.
- Payment information processed securely through third-party providers.
Information Collected Automatically
- IP address and browser information.
- Operating system and device identifiers.
- Pages viewed, time spent on the website, and referral sources.
- Cookie data and analytics information.
3. How We Use Your Information
- Process and fulfill custom patch orders.
- Send invoices, order confirmations, and shipping notifications.
- Respond to inquiries and customer service requests.
- Improve our website, services, and product offerings.
- Provide promotional content where consent has been granted.
- Detect fraudulent activities and maintain website security.
- Comply with applicable legal and regulatory obligations.
4. Sharing Your Information
Fusion Patches does not sell, rent, or trade personal information.
Information may be shared with trusted service providers involved in operating our business, including payment processors, hosting providers, analytics platforms, advertising partners, and customer support services. Information may also be disclosed where required by law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance and user experience.
- Essential Cookies — Necessary for website functionality.
- Analytics Cookies — Help us understand visitor behavior.
- Advertising Cookies — Used to measure campaign effectiveness.
- Support Cookies — Enable customer support features.
Most web browsers allow you to disable cookies through browser settings. Certain features of our website may not function properly if cookies are disabled.
6. Data Retention
Personal information is retained only as long as necessary to provide our products and services, maintain business records, comply with tax and accounting requirements, resolve disputes, and enforce our agreements.
Order records may be maintained for a minimum period of five years where legally required.
7. Your Privacy Rights
Depending on applicable laws in your jurisdiction, you may have the right to:
- Access personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Receive your data in a portable format.
- Withdraw consent for marketing communications.
- Submit inquiries regarding our privacy practices.
Requests may be sent to: info@fusionpatches.com
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.
9. Security
Fusion Patches uses commercially reasonable security measures, including SSL encryption, secure payment gateways, and protected data storage systems designed to reduce the risk of unauthorized access.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Third-Party Links
Our website may include links to external websites or social media platforms. We are not responsible for the privacy practices of third-party websites and encourage users to review their policies before providing personal information.
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or technological changes. Updates become effective immediately upon posting to this page.
12. Contact Us
New York, NY 36872(683) 185-1948
info@fusionpatches.com
